Real People, Common Sense SolutionsWhen you have a problem with your computer, you call us and we diagnose the problem and provide a solution. But providing solutions is not always about putting out fires. Sometimes, it's about helping you design a fire prevention system. Sometimes, it's not about break/fix issues but about designing a system that increases your productivity, or enriches your experience in ways that make using your computer more enjoyable. At Computer Keys, we take a holistic approach to your personal computing needs. In other words, we look at the big picture. What kind of software and hardware are you using? Who is using the computer and for what reasons? What is everyone trying to accomplish? Whether you have a family or a small business, you've invested a lot in your computer systems and you want to get the most out of that investment. That's why the big picture is important. Computer Keys designs systems that address a wide range of user demands by integrating your current hardware and software systems with your many needs. We can also recommend upgrades and additions, provide security for your systems, prepare you for disaster recovery and train you with patience and plain English. Here are a few examples: |
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Mary Wilson is 41, married and the mother of three children ranging in age from 11 to 16. She works part time as a real estate agent and keeps the home. Her husband is a full time professional who uses the computer more at work than he does at home. The family computer is dominated mostly by the children but is used by the parents as well for booking travel tickets and reservations, doing research, email, word processing and family bookkeeping.
Ted and Laurie own and operate a successful manufacturing and retail business. Ted is on the road a lot and Lauren runs the office. They have little time for strategic planning so they are always spending money on short term to solutions to individual problems. They have a 4 workstation network and plenty of business software which they are not now using. They keep records mostly on paper and they have no centralized database of their customers and do not use computers for accounting or to track their business.
Roy Brown is 35 years old and has a small but growing practice as a physical therapist. Like most young professionals, Roy is mostly concerned with the demands of serving his growing list of patients. He has neither the inclination to take care of his IT needs himself, nor the budget for a full time IT professional. He uses proprietary patient and practice management software if he can afford it. Otherwise he looks for other options, such as out of box office suites and accounting software, or a custom software solution.
Alex Warren is 72 years old, comfortably retired, and lives with his wife of 45+ years. They were essentially forced to buy a computer so they could communicate with children and grandchildren. They are uncomfortable with technology but are very comfortable with the concept of learning and they want to get the most out of their investment in technology. They mostly email, perform word processing tasks, keep track of the checkbook, occasionally shop on the internet and track their retirement investments. They get all kinds of “help” from the kids, but they appreciate patient third party assistance. They appreciate someone who can show them how to do things with the computer without making them feel bad. They appreciate plain English.
Alice Wheatley is the office manager for Freely Petroleum Products. During her 6 years of employment she has had to acquire a great many computer skills in order to keep up with current best practices. Her employers are not particularly computer savvy so they depend on Alice to develop the necessary skills with office management and accounting software. They also depend on her to keep the equipment running properly and, in general, be the in-house IT person.
